Quality Articles

Root Cause Analysis (RCA) refers to the search for the true causes of a problem. In many scenarios, organisations face failures in some sections or fail to achieve certain goals. They therefore find solutions by tackling the symptoms of the problem instead of its root cause. The trick is [...]

What is ISO 9001ISO 9001 is a set of standards that companies use and implement in their organisation to achieve a quality management system. The rules and regulations stated in the ISO 9001 are known to aid businesses in different ways such as improving customer satisfaction and economically stabilizing the [...]

Change management is a unique process in every organisation, therefore there is no master approach. It is an intrinsic and multi-disciplinary profession which relies on psychological models, organisation designs, system processing and so much more. Regardless of the differing instances where change management is utilized, one thing is sure; [...]

What Is an Internal Audit Conducting internal audits is an independent, objective, insurance and advisory activity designed to add value and improve the operation of the organisation. It helps an organisation achieve its goals through a systematic and disciplined approach to assessing and improving the effectiveness of risk management, [...]

Today the world is a huge marketplace, the borders have blurred, and countries depend on each other for everyday products. China has made a name for itself as being the world’s largest exporter. Therefore global trading options are increasing each day. With growing demand, you need to have a [...]

The world of business is filled with quality programs and quality experts; however, for a lot of small and midsized businesses, an encompassing quality program with the aid of high level mathematics is definitely not one of the best steps to improve quality within the Organisation. So, how can [...]