Why do we need audits? Have you ever thought about the primary and secondary objectives of auditing? There is a common misconception that auditing is only required in case of large, more complex entities, however the cost/benefits of an internal audit function are just as important for small companies. What is Auditing Audit is [...]
How to get ISO 9001 certification? To put it in simple steps then following are the tasks to take, prepare your quality management system, select a certification body, apply for it, get an audit and ultimately acquire the certificate. It is not as stress-free as it sounds above as it only was an overview [...]
Balanced Scorecard, a viable option and a solid strategic layout help you to go above and beyond your limits. In 1990s Dr. Robert Kaplan and Dr. David Norton came up with the idea of this strategic planning and management system to help the business owners to capture a broad and balanced view of the [...]
Certainly, hotel industry is a huge sector that generates massive amount of revenue all around the world. Majority of people will agree that hotel industry acts as a considerable financial muscle in the economic development so one needs a clear business strategy to make that happen in a productive way. Before making an investment [...]
What Is a Flow Chart A flow chart is the diagrammatic representation of a process that describes the sequence of different steps involved in that process. Flow charts are used widely in different areas to record, research, design, enhance and summarize extensive processes to make them easy to understand. Arrows and connecting lines are [...]
Internal audits assist companies to achieve their corporate objectives by consistently keep their eye on business practices. The goal is to make sure that all the organizational procedures and policies are followed and if it does not then, it should alert the management about the gaps. Many companies recruit internal auditors in their organizations [...]
Firstly, let me explain what ISO 9001 is. The ISO 9001 is the worldwide standard for the Quality Management Systems (QMS). It is published by the International Organization for Standards (ISO). These standards have been modernizing with time, and the latest update was in 2015. The update that took place in 2015 is commonly [...]
Who Introduced The Kano Model In 1984, Japanese researcher and consultant, Noriaki Kano published a paper with a set of techniques and ideas that help us in impelling our customers and prospects satisfaction and product development. Those techniques and ideas are commonly known as the Kano Model. Kano, the professor of quality management, says [...]
The quality policy definition is the quality that reckons in your company. Quality elements which are crucial to your business should be defined in your quality police included in any approach you take. These are elements that can be measured and monitored to follow the progress of your company and drive continuous improvement. These [...]
The check sheet is the effective, efficient, and simple way to depict data and information. A check sheet is a structure table, metrics table, or form for gathering data to analyze it. When the information or data are gathered in both quantitative and qualitative data, then the check sheet remains check sheet, but it [...]
