Quality Articles

Key performance indicators for employees are some quantifiable measures which are used by the organizations to evaluate the success of an organization as well as employees. KPIs are crucial factors for the success of an organization. The purpose of using KPIs is to focus on tasks and processes determined by [...]

Tolerance is known for flexibility and giving, patience and self-sacrificing. Engineers also make the use of tolerance on dimensions in all of their building and construction projects. Engineers place tolerance on dimensions for the construction of more stable and sturdy projects such as huge towers, bridges, and roads. Buildings such [...]

Root cause analysis is a structured process which is useful in determining the underlying causes behind the certain problem. In other words, we can say that root cause analysis is the process of identifying underlying factors which can be termed as causes of an adverse event. These are contributing factors [...]

The number one objective of any business should be to create a happy client base. This can help validate your business and ensure your customers remain loyal. Measuring customer satisfaction can be a difficult task for most companies as it is not a straightforward process. The great news is there [...]

Cp and Cpk are commonly referred to as capability indices and we will look at the difference between Cp and Cpk. They are both used to indicate the ability of a process to make a product that meets the specified requirement. They both compare the process spread to specification [...]

Standard operating procedures, commonly known as SOP, is a set of step by step instructions designed by the organization to help workers to carry out routine task easily. Importance of standard operating procedures is vital to deliver a consistent product or service. SOPs are guidelines for employees written with an [...]