The ISO 9001 management review procedure requires the senior management to periodically review the quality management system to guarantee its continuous adequacy, suitability, alignment and effectiveness with the planned direction of the company. Why Should Every Organisation Conduct ISO 9001 Management Reviews To identify the need for transformation and improvement. To determine if all [...]
What is Quality Assurance Quality assurance can be defined as a set of measures intended to make sure that quality standards and procedures are observed, that the end product meets or surpasses the needed performance and technical requirements. However, ISO 9001 as well defined Quality Assurance (QA) as the portion of quality management that [...]
Root Cause Analysis (RCA) refers to the search for the true causes of a problem. In many scenarios, organisations face failures in some sections or fail to achieve certain goals. They therefore find solutions by tackling the symptoms of the problem instead of its root cause. The trick is to use the appropriate root [...]
What is ISO 9001ISO 9001 is a set of standards that companies use and implement in their organisation to achieve a quality management system. The rules and regulations stated in the ISO 9001 are known to aid businesses in different ways such as improving customer satisfaction and economically stabilizing the business.What Are Benefits of Implementing [...]
Change management is a unique process in every organisation, therefore there is no master approach. It is an intrinsic and multi-disciplinary profession which relies on psychological models, organisation designs, system processing and so much more. Regardless of the differing instances where change management is utilized, one thing is sure; employing the right change management [...]
What Is an Internal Audit Conducting internal audits is an independent, objective, insurance and advisory activity designed to add value and improve the operation of the organisation. It helps an organisation achieve its goals through a systematic and disciplined approach to assessing and improving the effectiveness of risk management, corporate governance and internal control [...]
Today the world is a huge marketplace, the borders have blurred, and countries depend on each other for everyday products. China has made a name for itself as being the world’s largest exporter. Therefore global trading options are increasing each day. With growing demand, you need to have a balanced system; otherwise it could [...]
The world of business is filled with quality programs and quality experts; however, for a lot of small and midsized businesses, an encompassing quality program with the aid of high level mathematics is definitely not one of the best steps to improve quality within the Organisation. So, how can quality be achieved? Well, here [...]
What is an ISO 9001 gap analysis? One of the first steps in your Quality Management System (QMS) transition or implementation project is to compare your current QMS to the requirements of the ISO 9001 standard. This is most commonly called a gap analysis. There are a few recommended steps to be completed before [...]
The Cp and Cpk are well known capability indices commonly used to ensure that a process spread is as small as possible compared to the tolerance interval (Cp), or that it stays well within specifications (Cpk). Another type of capability index exists which is referred to as CPM. This capability index is much less [...]
