Lean Six Sigma Lean Six Sigma is a management approach for problem solving and process improvement by combining various tools of Six Sigma as well as Lean Manufacturing. It mainly involves procedures and methods of Six Sigma as the pillar of the system like DMAIC. Its objective is to propel focused improvements in production [...]
In simple terms customer experience analysis is a tool to measure how our product or service proves inadequate, fulfills or go beyond customer expectations. It teaches us how to preserve and raise revenue by reviewing our customers experience. It gives us the facts about how our customers are benefiting from the solutions provided by [...]
What is Cp and Cpk Basically, for a process Cp and Cpk are taken as short-term prospective capability measures. In Six Sigma it is desired to define quality of the processes in terms of sigma. The rationale behind this is that it offers a stress-free manner to state the capability of different processes for [...]
A standard operating procedure for hotels is a set of written rules on a document that are followed by the hotel. The Standard Operating Procedure (SOP) ensures the quality and consistency of service of a hotel by maintaining its quality standards. Every hotel has its own SOP and every hotel develops them according to [...]
Process Mapping Basically, a process map can be defined as a planning and management tool which visually explains the work flow. It summarizes the job duties executed to finish a particular task at the place of work. It can be utilized to provide a clear framework for production processes, business structures and management responsibilities. [...]
In order to enhance and attain value in the organizational activities, the internal audit is designed to monitor the activities. The internal audit assists the organization in attaining systematic and disciplined management. This approach helps in improving the effectiveness of government control and risk management. Through considering the internal audit, the organization can utilize [...]
Continual improvement comes from when a process is being reviewed on a regular basis to improve its efficiency and the quality of the output. There are certain things that get updated or changed to achieve a continual improvement over time. It is through review of processes where they are checked to see if there [...]
Sampling plans assists us in defining our sample size or we can say the items number that need inspection for every single lot of received material. When an organization decides on a receiving inspection sampling plan, such as the usually used ANSI/ASQ Z1.4, it is establishing a standard for the defects percentage that it [...]
Compliance and certification are two different steps of the Quality Management System (QMS), which seek the same goal: to obtain a total quality of products at the end of the production process. Certification is a written assurance given by a third party that a product, service, system or person complies with requirements defined in [...]
Every organization has set objectives whether financial or non-financial that it targets to hit at a particular period. There are different measures to compare a given outcome with the projected performance of the organization. The best method that has been confirmed to work exceptionally well in many organizations is the capability analysis. What is [...]
