Professor Noriaki Kano developed the Kano model in the 1980s; it is a concept of product development as well as customer satisfaction by classifying customer preferences into five groups. It provides strategies to assist us in comprehending customers’ views on the features of a particular product by simply evaluating two measures of each of [...]
An efficient equipment calibration program guarantees equipment works reliably and as planned, and that process control focuses are measured precisely. An efficient equipment calibration program guarantees that measurements are controlled. A satisfactory equipment calibration program can spare time and money by lessening unscheduled downtime. Consistent maintenance can diminish unforeseen repairs. There are some risks [...]
Customer experience methodology refers to a consumer's experience with an organization or brand, at all touch-points. A touch-point is any way by which a customer can interface with a brand, for example, when buying or using an item or through seeing advertisements highlighting it. Customer experience design centre around making an ideal experience for [...]
The process Control Plan is a report that depicts the activities (measurements, assessments, quality checks or observing process parameters) required at each section of a process to guarantee the process yields will adjust to pre-decided requirements. In easy words, the process control plan furnishes the inspector or operators with the data required to legitimately [...]
Documents help to pass across information, enable knowledge sharing and provide proof of conformity. They could be presented in several forms, for instance as images, electronics or paper. ISO 9001 document control requires a company to establish, document, execute and uphold a quality management system and continuously improve its efficiency. ISO 9001 document includes: [...]
Pestle analysis is a tool expressing the macro environment of businesses. Pestle analysis is a simple and extensively used tool that helps you evaluate the political, socio-cultural, economic, and technological alterations in your business environment. This assists you in comprehending the “big picture” forces of change that you’re open to, and from this, take [...]
The term experiment is characterized as the systematic process carried under controlled conditions keeping in mind the end goal to find an obscure effect, to test or set up a theory, or to delineate a known effect. While analysing a procedure, design of experiment are frequently used to assess which process inputs significantly affect [...]
The 8D problem solving is a methodology which is specifically designed to find the root cause of the problem, devise a short term fix and implement a long term solution to prevent recurring of the problem. 8D is an excellent step to improve the quality of a product when it is clear that your [...]
The 5 whys problem solving strategy is targeted at discovering the root cause of a particular problem. This was developed by Toyota and is very effective. The fundamental idea is to get to the root of a problem by continuously asking “Why?” for at least five times until you get to the basic root [...]
Statistical Process Control (SPC) is an industry-standard approach for assessing and managing quality throughout the production process. Quality data is acquired in the form of product or procedure capacity right away during production. Setting up Statistical Process Control is a process in itself, calling for organizational dedication across functional limits. Requirements of SPC For [...]
